IT Help Desk Technician

Lexington Manufacturing, LLC., Coon Rapids, MN (Minneapolis)

What You’ll Love

  • Using your analytical talent to help us maintain all hardware and software
  • A member of a small IT team that supports all departments of a manufacturing company with 2 locations. Some travel to our Brainerd location and to vendor partner locations will be required
  • A family-oriented work environment that is flexible and fun

ESSENTIAL FUNCTION AND RESPONSIBILITIES

  • Infrastructure Development and Support to include but not limited to alarm and phone systems, internet services, copier leases and printers, etc
  • Resolve Help Desk Issues include but not limited to:
  • Daily issues (computers/printers/phones-PDA/databases/software/email copying databases/DB tier understanding to allow you to update users systems.
  • Researching, proposing, purchasing of all computer related equipment Maintain vendor relationships
  • Set up and install new systems / new users / recycle old assets / maintain onsite swap outs
  • Maintain user’s security rights to files and folders
  • Maintenance and Support (a mix of immediate, project level, and future state).
  • Domain Administration – Google Business Apps/Active
  • Terminal Server
  • Internet
  • Firewall
  • Printer Support
  • PC Support
  • Operating System Support
  • Application Support
  • Add-on device support
  • Interface to machine support
  • Back-ups
  • Smartphone Support
  • Member of all IT data teams
  • Travel required to other Lexington facilities as needed or assigned
  • Other administrative duties to include but not limited to; maintain documentation of all hardware and software; plan for upgrades, replacements, expansions or changes related to hardware and software; monitor various networking activities to maintain performance and ensure compliance with standards and policies; order necessary supplies.

Qualifications

  • Requires systems management (hardware/software) in a manufacturing environment or an equivalent combination of education and experience.
  • Requires knowledge of computer software including Microsoft Office applications, AutoCAD, Visio, and Web/Internet. Global Shop Software knowledge is a plus.
  • General knowledge of Windows 7, 10 and tablets, VMware, VPN location to location, Entre plant/warehouse security and fire systems, Cisco Routers, Meraki Firewall or other internet monitoring/regulating software.
  • Requires the ability to troubleshoot hardware, software to include printers and copy machine.
  • Must have a high level of customer service; possess organization and the ability to prioritize, function well under pressure, strong analytical abilities and be a team player with high energy.
  • Job Type: Full-time

About working for Lexington Manufacturing

Lexington is a highly successful family owned business that emphasizes our values of Safety, Honesty, People Involvement, Customer Satisfaction and Continuous Improvement. People that work for Lexington say they love the family-like atmosphere and our focused approach to work/family balance. We like to be successful and we like to have fun. Lexington is highly respected by our customers as a responsive and very reliable supplier. Our people take pride in maintaining our good reputation.

How to Apply

Click on the button below to apply.

Beliefs & Philosophies

“Building Relationships, Creating Solutions, Delivering Value.”

Lexington Manufacturing is dedicated to providing our customers with innovative, market-leading products that are delivered with integrity and value. Our commitment to service and quality is proven — by providing innovative solutions, quality products and short lead times since our company was founded in 1981.

Lexington is fully dedicated to the safe work practices of our associates and visitors alike. We firmly believe that everyone’s safety is essential. With this belief we will work under safe conditions and forever seek continuous improvement practices.

Lexington management is committed to operating its business in a manner which reflects the highest levels of personal and professional ethics. We treat coworkers, customers, and suppliers with respect, fairness and honesty.

Lexington is committed to the fact that our customer relationships are the cornerstone of our future. It is absolutely necessary to understand our customers need for product quality and service. Once a commitment is made to a customer, every effort must be made to fulfill that obligation.

We believe that through the application of lean methods and progressive management of our people, technological, and financial resources we will achieve continuous improvement of our service for our customers, long term security for our employees, and continued growth and profitability for our company.

We believe that employees are Lexington’s most important resource. Employees should take an active part in setting their own goals, carefully balancing family and work commitments. Employees’ participation on productivity teams lends to an environment that fosters change, creates opportunity for growth and encourages teamwork and employee involvement.

We believe in a minimum number of management levels and that responsibility should be pushed down as far into the organization as possible. Simple, efficient systems and company wide open communication will promote good morale and support the company vision.